The Water and Sanitation Department is experiencing a temporary reduction in its capacity for maintenance on water & sanitation metering infrastructure. This is due to limitations on the contracts for appointed service providers (contractors) helping with the meter maintenance service.
The Department is doing what it can to minimize the impact on service delivery and ensuring that services get back to full operating capacity as soon as possible. As a contingency measure, the Department’s internal teams are being redirected to attend to these meter related service requests.
The City apologises in advance for any delays in services response, as a result of this and for any inconvenience.
Yours sincerely.
CITY OF CAPE TOWN, WATER AND SANITATION DEPARTMENT